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Re: hello how to configure solar winds to get logs in a log file can any one...

Hi there, What do you want to log?

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Re: IP Address Groups not updating

Hi! I updated from NTA 4.0.0 to 4.0.3, I have stopped the service because the message and even the IP Groups filtering did not reflect the updates for more than a week, the NTA flow storage database is...

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Re: IP Address Groups not updating

The ip groups are in the  SQL database. I didnt think the FSDB size would affect saving ip groups. Best to open a support ticket to figure out where things are aruck.

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Re: NCM finding differences between startup and running configs that don't exist

Hi, I am on NCM 7.1.1 and I noticed the same thing. However, I think if you are looking at the "Config Summary" page and clicking on the "Change Report", the top of the change report should provide the...

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Custom Serv-U Integration Library (Linux) - home dir "/path/to/dir" does not...

Hello again, See previous post here: Custom Serv-U Integration Library Questions(big thanks to dougpapenthien)I believe I have implemented the necessary functions for my custom integration library.{...

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Re: Additional Web Server for two NPM core systems

Negative sir, the backend services on the AWS are only going to communicate with a singular Orion instance.

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Automated Phone Call Based on Specific Alert Criteria

Community, We are looking for a way to add additional alerting capabilities on top of what we already have.  After hours, we have an answering service that handles calls directly into our NOC....

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Re: Automated Phone Call Based on Specific Alert Criteria

Hi cdvorak - why don't you have a look at "Alert Central" ? Its a free tool from Solarwindshttps://thwack.solarwinds.com/docs/DOC-170671 Probably this is what you are looking for which can be easily...

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Re: Automated Phone Call Based on Specific Alert Criteria

I haven't worked on "Alert Central" yet but then from what I understand you do not have a call facility rather you have an SMS facility on it. Another option would be "MIR3" - this tool has an...

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Is it possible to show custom oid's (custom poller) textual value in SW NPM?

I have created custom poller in Orion Universal Device Poller. MIB tree is AIRSPAN-PRODUCTS-MIB: asNet OID: 1.3.6.1.4.1.989.1.17.2.1.2.0  It seems to work because I get correct result. Question is, how...

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Re: Is it possible to show custom oid's (custom poller) textual value in SW NPM?

I think the problem is solved.I used Universal device poller status.

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Re: Network Config Manager Syslog issue

Hello, Holy. Thank you for answer.Please, see screenshot.What I should add to see syslog messages in database?Maybe you have link to syslog configuration guide or something?...

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Re: Data is not available NTA issue

I also have the error, Data is not available ... Running NTA 4.0.3 and DB is on a separate server, I have run every diagnostic and check that I am aware of, re-installed NTA, but it will notprovide any...

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Re: Advanced alerts

My goal is to alert on low disk space only for servers in the defined groups.  I don't want alerts for every server listed so I can send e-mails to selected groups.  So my goal is if group A has a...

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Re: With action rules, can we have incidents close when a problem ticket is...

 

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Re: Advanced alerts

Custom properties is the most optimal route for this use case IMHO. Do this for 1 group, and I will provide additional instructions when I have access to a bigger keyboard to handle this in a single...

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Re: Advanced alerts

Thank you sir!

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Re: Not able to monitor SQL Named instances using SAM 6.1.

Also how are you enabling the monitoring of these SQL instances. You should be using "List Resources" or Network Sonar Discovery, not manually assigning AppInsight application to nodes.  

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Re: Phone Support Wait Times Longer Than Ever Before

Hi harrijs, I have opened a discussion with Support and they should be contacting you soon.  We apologize for the long wait times and will make sure we address each of your concerns. Thanks,Danielle

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Re: What is going on with support?

Hey Andy, I have opened a discussion with Support and they should be contacting you soon to address the sub-par experience you've recently had with Support. Thanks,Danielle

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